SHIPPING POLICY
**Last Updated: 14 Feb 2025**
Thank you for shopping with **Kolkco**. We are committed to delivering your orders promptly and efficiently. Please read our shipping policy to understand our delivery process, options, and estimated delivery times.
**1. Shipping Locations**
We currently ship across India. Unfortunately, we do not offer international shipping at this time.
**2. Processing Time**
- After payment confirmation, Orders are processed within 1-2 business days (excluding weekends and holidays).
- If there are any delays due to unforeseen circumstances, we will notify you via email or phone.
**3. Shipping Methods & Delivery Time**
We offer the following shipping options:
- Standard Shipping (5-7 business days)** – Included in the product price.
- Express Shipping (2-3 business days)** – Included in the product price.
- Same-Day Delivery** (available in select locations) – Included in the product price.
- Delivery times may vary depending on your location and external factors such as weather, courier delays, or high-demand seasons.*
**4. Shipping Charges**
- Shipping charges are included in the product price.
- We may offer **special promotions** during events or for bulk purchases.
**5. Tracking Your Order**
- Once your order has been shipped, you will receive a **tracking number** via email or SMS.
- You can track your order through our website or the courier’s tracking portal.
**6. Damaged, Lost, or Delayed Shipments**
- If your order is **damaged** upon arrival, please contact us within **48 hours** with photos of the package and item.
- If your package is **lost** or delayed, we will work with the courier service to resolve the issue as soon as possible.
### **7. Address Changes & Order Modifications**
- Address changes can only be made **within 12 hours** of placing the order.
- Once an order has been shipped, we cannot modify or cancel it.
### **8. Contact Us**
For any shipping-related inquiries, please contact our customer support team:
- **Email:** [Insert Email]
- **Phone:** [Insert Contact Number]
- **Live Chat:** Available on our website
Thank you for choosing **Kolkco**! We appreciate your business and strive to provide the best shopping experience.
RETURN & EXCHANGE POLICY
I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.
I'm the second paragraph in your return & exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.